Discipline, Grievance and Dismissal
Course Objectives:
The objective of this workshop is to provide managers at all levels with a overview in essential employment law, how to effectively manage staff performance, capability, disciplinaries and grievances in line with legislation and dismiss fairly.
Who would benefit from this course?
Managers at all levels who have responsibilities for staff.
Course content to include:
- The employment relationship and the interplay between contractual rights, statutory rights and common law
- Key legislation that impacts on handling discipline and grievance in the workplace and the role of ACAS
- The rights of the employee in the disciplinary and grievance process
- Managing absence, ill-health and poor performance in a positive manner within the legal framework
- Levels of Disciplinary action and timescales involved
- Minor/Gross misconduct and types of dismissal
- How to conduct fair and objective investigations relating to disciplinary and grievance issues, interviewing witnesses and taking statements
- Carrying out effective disciplinary / grievance hearings using a range of key communication and interpersonal skills
- Effective questioning techniques
- Listening skills
- Verbal communication – using the right words and phrases
- Dealing with emotions and difficult situations
- Ensuring a fair and lawful appeal process
- The importance of being consistent
Course outcomes:
On completion of this course, delegates will be able to:
- Understand key legal rights and obligations and be able to advise line management colleagues
- Know how to handle difficult situations effectively
- Understand the essentials of sound investigations, hearings and appeals
- Have the confidence to make effective but fair decisions in relation to grievance and disciplinary issues
- Describe and use a definition and practical model of Performance Management
- Explain how to set objectives to meet and exceed performance expectations
- Identify how to motivate individuals and teams to meet performance expectations
- Describe how to provide on-the-job development & support, effective feedback and evaluation of performance
- Describe how to conduct formal and informal performance reviews with staff
- Effectively address issues of under performance
- The stages of a disciplinary and grievance and how to manage the dismissal processes
- The role of ACAS
Benefits:
- Gain the knowledge and skills required to Actively Manage Employees at Work Employment Law (Grievances, Disciplinary and Dismissal)
- Workbook with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied and the knowledge consolidate
- Course certification on subject matter
- All our workshops come with a FREE follow-up Service to ensure you carry on learning back in the office
- If you have any questions about the Actively Management of Employees at Work Employment Law (Grievances, Disciplinary and Dismissal workshop or would like to discuss any of the content covered, email or call us we’ll be delighted to help
